Frequently asked questions.

There is no online checkout. Browse the range and order any product via WhatsApp or email - our team will confirm stock, trade pricing and dispatch.

Yes. All products are sourced through authorised channels with full traceability. We never supply grey-market stock.

Prices shown are indicative trade pricing in AED and are confirmed on enquiry. Bulk and multi-site pricing is available - just ask.

Yes. We offer fast, discreet, cold-chain-aware dispatch across the GCC. Delivery times are confirmed at the point of order.

Payment terms are confirmed with your trade account. Get in touch and our team will walk you through the options.

Storage varies by product - most require refrigeration (2-8°C) away from direct light. Always follow the manufacturer's guidance on each product page.